City of Eloy to implement false alarm reduction program

Sergeant Kristie Barnette

In recent years, false alarms account for approximately 98 percent of all alarms to which the Eloy Police Department has had to respond. These false alarms divert law enforcement resources from crimes in progress, other emergencies, traffic enforcement and time spent patrolling the city.

In order to reduce false alarms, the City of Eloy is collaborating with Public Safety Corporation who will manage the alarm program using its CryWolf software. Eloy Police Department will begin tracking the number of false alarms from any one property in the city’s jurisdiction. In cases where police respond to two or more false alarms per year, the registered alarm user will face a series of graduated fines, ranging from $25 to $150 for each violation. Excessive repeated false alarms (six or more) will result in suspension of response, which means Eloy Police will no longer respond to the alarm location.

Eloy residents and businesses are required to register their monitored alarm system on a yearly basis and with the implementation of the new program alarm registration will now be available online. The registration process began on February 1, 2018. The fee for registration is $15 per year. Failing to register an alarm will result in a $100 fine.

Public Safety Corporation provides a website that contains information on how to prevent false alarm activations and alarm users will be able to register their alarms, manage their accounts and make payments on the website as well.

If you are interested in reading the city ordinance pertaining to alarms, you can find the ordinance under Article 13-22 (located under Offenses and Miscellaneous) on the following website:

Did you know?

Three main causes of false alarms are 1) user error, 2) installation or service errors and 3) equipment failure.

*More than 80 percent of all false alarms are caused by user error.

*There are easy steps you and your alarm dealer can take to prevent false alarms.

*False alarms present a serious threat to the effectiveness of our local police, fire and EMS departments, as well as to the safety of our citizens.

*Please take a look at Public Safety Corp.’s website to learn more.

If you have any questions please do not hesitate to contact Program Administrator: Public Safety Corp. (Cry Wolf Services) by phone 855-664-4538, email [email protected] or via the website