General Manager’s Report

From time to time, homeowners will submit work orders to the office for processing. While the staff and I tour the community and keep a close eye on the various components of Robson Ranch, there may be a time where an item is unintentionally missed. It is nice to partner with the community members, who may see an item and want to bring it to our attention. You may have had a time yourself where you have become frustrated when something isn’t attended to immediately. Part of the reason for the delay is that the association develops and follows a maintenance schedule, which I oversee along with the assistance of the on-site maintenance team. We also use the schedule to address small, unseen problems before they become noticeable.

The association schedules routine maintenance for a number of reasons.

It eliminates unexpected replacements and breakdowns.

It keeps costs down because repairs are not made on an emergency basis.

It extends the lives of expensive common elements.

It stops problems before they occur.

The association works closely with Tim Fudge, Director of Facilities with RCI, the on-site maintenance staff and other experts to adhere to the maintenance schedule. The schedule specifies when common elements will be routinely inspected, adjusted and repaired. Regularly monitoring the property eliminates surprises. We are able to catch minor problems and correct them before an expensive repair is needed. This, of course, helps control costs by extending the life of the common elements, which in turn reduces the money that will be spent for an eventual replacement.

The maintenance schedule is a useful tool that keeps costs down and property function and appearance up. Bear with us; eventually everything will get done in the most efficient, economical way.

If there is an after hour maintenance emergency (a water leak for example), please call Patrol at 520-510-8244 for immediate assistance. Often times, messages are left at the office which slows down our response time. Calling Patrol for urgent matters should be for when the office is closed.

To place a routine work order, please email Nicole McCracken at [email protected]. Please include your name and contact information along with the details of the situation that needs attention.